OUR POLICIES
We believe in being transparent with our services

Company Policies

  • Priority service to account customers: Even if we are completely booked, if you are an account customer and you have a plumbing emergency we will get someone there for you.

  • We stand behind our work: If you are unsatisfied with the finished product, the bill, or anything else regarding the work we did in your home, we will always do our best to make things right and leave you feeling fairly treated.

  • Large crew, with lots of support: If the job turns into a bigger job, we have the support to get an estimator out and provide a quote. If the quote is approved, we can typically get the job sorted within the next day or two.

  • We carry the right equipment: We have all the right equipment to tackle any job thrown our way. This includes inspection cameras, jetting machines, excavators for main replacements, pumps, and much more.

  • Knowledgeable and qualified staff: All work we do is done to meet the Alberta Plumbing Code requirements. We don't cut corners and will always give you our honest opinion of what we think should be done.

  • Quick response time: With 8 vehicles in our fleet, we are ready to tackle any plumbing or heating repair in a timely manner, large or small.

  • A Company you can trust: At the end of the day, we are a reasonable, family orientated company, whose main goal is to provide quality plumbing and HVAC (Heating, Ventilation & Air Conditioning) solutions to our clients. We will always do the right thing!

  • Hours of operation: Our regular hours are 8 am - 4 pm. 

  • 24-hour emergency service: We are here for you 24/7. After 4 pm, we can still come out in the event of an emergency. Our response time is typically within the hour of the call placed.

 

Check our google reviews! Our reviews speak for themselves as to what kind of company we are.

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