Serving both commercial & residential

FAQ'S - Heating Filter & Indoor Air Quality

How often should I change the filter in my furnace?
A:

In general, we recommend that you replace your disposable filters at once a month. If you have washable filters, they should be cleaned once a month. However, some homes may require more frequent filter changes due to conditions within the home.

Why do I need to change my filter regularly?
A:

Regular filter replacement helps your heating and cooling system operate at peak levels and improves indoor air quality. It is important to change filters regularly to ensure proper air flow and to keep your home free from dust, allergens and germs.

Where is my filter located?
A:

Your air filter should be located in either the blower compartment of the furnace, in an attached filter case, or in a return air grille in a wall or ceiling of your home. If you cannot find the air filter, your our technician will be happy to show you where it is located and how to change it during your next maintenance visit.

Is the filter used during heating season the same one that is used during air conditioning season?
A:

In most cases, yes. If you have one system that provides both heating and air conditioning, then more than likely they share the same filter.

Where can I purchase filters?
A:

If you are unable to find the appropriate-size air filter at your local hardware outlet, contact us for assistance.

I thought pollution was outside. Why should I be worried about my air indoors?
A:

We spend 90% of our time every day indoors. Plus, today’s efficient, airtight homes are excellent at conserving energy, but that also makes them better at trapping potentially irritating particles inside the home. With the rising number of people who suffer from allergies and asthma, indoor air quality has become more and more important to our general health and well-being. The Environmental Protection Agency has stated that indoor air can be 4 to 5 times more harmful than outdoor air.

I keep my home very clean. Could the air in my home still not be clean?
A:

Yes. Consider that the average home generates 40 pounds of dust per year for every 1,500 square feet of space. While regular home cleaning is an excellent measure to reduce exposure to irritants and pollutants, it’s simply impossible to remove enough of the material by hand to make your home’s air as comfortable as it can be. In addition, certain irritants and sources of indoor air pollution cannot be cleaned by hand.

What is the ideal indoor humidity level?
A:

The Canada Mortgage and Housing Corporation rules of thumb are:

To prevent window condensation during the heating season, the recommended indoor RH is 30 per cent to 50 per cent. When it is below -10°C (14°F) outdoors, recommended indoor RH is 30 per cent or lower.

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